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1. Introduction

This privacy policy is about how collects, processes, stores and shares customers’s data.

This Privacy Policy only relates to personal data collected by via the website, application forms, emails and telephone calls. Any personal data collected by the is used in accordance with UK data protection legislation.

Users should be aware that if they access other websites, using links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and the Privacy Policy will no longer apply.

2. The Data Protection Bill 2017 complies with the principles of the Data Protection Bill 2017 in accordance with General Data Protection Regulations (GDPR).

3. Purpose of data  

The data we collect is the data required to provide professional services to customers, communicate with members and provide them with safe and effective support. 

4. Disclosures – Sharing of data

We may disclose your personal information (including to trusted third parties) for the purposes for which is primarily held or for a related secondary purpose and in some cases we may disclose information without your consent. Your personal and sensitive information may be disclosed to employees, representatives, service providers we use to deliver aspects of our service such as payment management, clinic software or email facilities.

Data is shared upon request on behalf of a customer with external companies that provide complementary services and support. 

Data is shared internally with administrators for the purpose of managing the business and customer needs as well as verifying payments and refunds.

5. Legacy data

Legally all clinic notes and documentation gathered, created and stored in relation to the support provided by is kept on record for at least 6 years following the ceasetion of active support. Customers can request to access their data at any point during this time. 

6. Device specific data

The following information may be collected through your device and browser:

·        Your devices IP address (collected and stored in an anonymized format)

·        Your email address including first name and surname

·        Device screen size

·        Device type (unique identifiers) and browser information

·        Geographic location (country only)

·        Preferred language used to display the webpage

7. Digital Log data

Our servers automatically record information which is created using our software. Data includes:

·        Referring domain

·        Pages visited

·        Geographic location (country only)

·        Preferred language used to display information

·        Date and time when pages were accessed or created 

8. Consent

By choosing to work with, customers consent to receive information relating to the activities of in the form of newsletters, regulatory updates, upcoming webinars, events, special offers and information relevant to the services provided.

9. Opting out

Opt out mechanisms are in place on all mailings and communications. Users can choose to opt out at any time by clicking the opt-out button at the bottom of mailings or emailing directly with a request to opt out.

10. Use Made of Personal Information

Personal information provided to will be used for the purposes of providing services to our customers.  Any personal information which is collected by the will be used by the only in accordance with current data protection legislation.

Processing personal data may entail sharing the information with employees, contractors, agents and professional advisors and regulators of the

Written agreements exist between the and such parties that there must be no further disclosure of such personal data.

11. Consent

By providing personal data to the users consent to the processing of such data by the as described in this Privacy Policy. 

12. Verifying, updating and amending your personal information

If, at any time, a user wants to verify, update or amend their personal data they may write to:

Sophie Tully

Verification, updating or amendment of personal data takes place within 10 working days 

13. Storage of personal data

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  

14. Processing of data

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

15. Cookies

A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.

Other types of cookies can be used to track internet activity after the user has left a website. These are usually sponsored by organisations external to the website being visited and are generally known as ‘third party’ cookies. These usually have a long lifetime with several months being quite common. They are ‘harvested’ and ‘refreshed’ whenever the user visits a page where the same or a similar cookie is being used.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.

16. Links to Third Party Websites

This Privacy Policy applies solely to the personal data collected by the and does not apply to third party websites.

The is not responsible for the privacy policies of third party websites. advises users to read the privacy policies of other websites before registering any personal data.

17. Security holds your personal data in accordance with the security provisions of the UK data protection legislation. If you have any questions about security please contact the on

18. Notification of Changes

The will notify all users of any changes it makes to its Privacy Policy. If the decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how the uses your personal data.

Users have the right to ask the, in writing, for a copy of all the personal data held about them upon payment of a fee (“subject access request”) and to request that the correct any inaccuracies in that information.

19. Your rights over your data

You have the right to rectify, amend, correct or erase your data except where there is a legal basis for refusal.

1 introduction
3 purpose of data
4 disclosures
5 legacy data
6 device specific data
7 digital log data
8 consent
9 opting out
10 use made of
2 the data protection
11 consent
12 verifying
13 storage of personal data
14 processing
15 cookies
16 links
17 security
18 notification
19 your rights
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